Reviews

Magical Moments, Real Words

Read real customer reviews about our products and services to see why our rentals are trusted for your events with honest feedback from satisfied customers.

Read all of our reviews on our google page here ->

Reviews

Main Attraction

Castle Genie supplied a castle and two awesome waterslides for a large event our family hosted in the county. The castle and slides were a main attraction for the event and provided the kids (and some adults!) with a fun activity and provided great action for the rest of the guests to watch. The company was professional and passionate about their business. Highly recommend!!

Vallery HydukLocal Guide, Windsor-Essex

Such Great Service

They were soo much fun! Highly highly recommend! Such great service too. We had the slide and two obstacle courses for the kids and they were fantastic. The kids loved them.

VictoriaWindsor-Essex

Highly Recommended!

Great castles and great service. Set-up was a breeze. Highly recommended!

Jeff KostyniukWindsor-Essex

Super Happy!

Great people! nice new equipment! Super happy ! Will rent from them again in the future

ShawnLeamington

A Hit with the Kids

A hit with the kids (and some of the adults)! These aren't just the one-room bouncy castles of the past...

Kevin FischerWindsor-Essex

Perfect Condition

Perfect condition and very clean. everyone had a great time!!

Larissa BoatmanWindsor-Esssex

Danger Zone Obstacle Course

So much fun

Jeff EpplettSouth Woodslee

Huge Hit!!

Spent the day at an event with these bouncy slides. They were a huge hit!! And they could handle a remarkable big number of kids! Very impressed with the team and the product!

Joan McCormickWindsor-Essex

Friendly, Reliable, and Professional

5 stars! The bouncy castle was a huge hit, our kids had an absolute blast! The owners were awesome to work with—friendly, reliable, and professional. Highly recommend!

Laura BuksaWindsor-Essex

Great Pricing!

Kids had a ball at our family reunion would highly recommend, owners very professional and personable, great pricing!

Margot HadleyWindsor-Essex

Ready to see for yourself? Choose your booking date below!

*A 25% deposit is required at checkout to secure your booking. The remaining balance will be automatically charged 24 hours before your booking date.

Delivery & Pickup Information

At Castle Genie, we make sure everything is set up for your event without hassle. Your guaranteed rental period is from 11 AM to 4 PM. Here’s how we handle delivery and pickup:

  • Delivery & Setup: Your equipment will be delivered up to 3 hours before your event start time (delivery will occur between 8 AM and 11 AM).
  • Pickup: After your event, we will pick up the equipment up to 3 hours after your event ends (pickup will happen between 4 PM and 7 PM).

If you need earlier delivery or later pickup, feel free to request it during the booking process. We will do our best to accommodate your needs based on availability.